Valet Waste, LLC, announced that Michael Jacobs has been named Chief Operating Officer and will lead the further development of Valet Waste’s Operations as the company continues its growth and acquisition strategies. Mike will report directly to President/CEO Shawn Handrahan.
“Mike’s impressive track record of success turning around struggling markets and regions while driving significant employee engagement, customer satisfaction, and increased profitability aligns perfectly with the vision we at Valet Waste have been working towards – and continue to strive for – each and every day in our quest to Be Better Tomorrow Than We Are Today,” said Shawn Handrahan, Valet Waste’s President/CEO. “He has proven himself to be a well-rounded strategic thinker, leading operations and advising senior executives across various companies in Operations, New Product Development, Process Improvement, IT Systems, and Operations Finance.”
“I am honored and extremely excited to join Valet Waste, undoubtedly the premier service provider in multifamily, as we continue to focus on providing innovative solutions and exceptional service to our valued customers,” added Mr. Jacobs. “We have a mission to help our partners create an incomparable living experience for the residents in their communities; I look forward to overseeing Valet Waste’s industry-leading operations team as we continue to deliver unparalleled amenities at every door, on every night.”
Mike has broad experience in operations improvement and turn-around work across multiple industries. Before joining Valet Waste, he served as a consultant for senior leaders of companies owned by private equity, leading continuous improvement efforts in manufacturing, distribution, financial services, and food service. Prior to that, Mike was the Senior Vice President of Manufacturing for the Eastern Division of Simmons Bedding, drastically improving customer satisfaction and increasing profitability while supporting the introduction of new channels and the largest product redesign in the company’s history. Earlier in his career, Mike led strategic initiatives in various Operations and Finance positions, acquiring a well-earned reputation as a creative and proven change agent.
Mike graduated Magna Cum Laude from the University of North Carolina at Greensboro; he is a Certified Lean Six Sigma Sensei from Villanova University.
About Valet Waste:
Since 1995, Valet Waste has been the Multifamily Housing Industry’s leading provider of five-nights-per-week doorstep trash and recycling collection. It currently services over 450 management companies and owner groups throughout the multifamily housing industry that represent over 3.4 million units nationwide. Valet Waste offers the most requested resident amenities and services along with unparalleled and proven customer satisfaction. Its fully insured and uniformed professional valets collect waste and recyclables from residents’ doorsteps and manage multifamily communities’ on-site trash issues by streamlining waste from the doorstep to the dumpster with their proven systems. Valet Waste is a portfolio company of the Private Equity Group of Ares Management, L.P. (NYSE: ARES) and Harvest Partners, LP.
